Thanks Ralph,
It’s probably not in the permissions because we have full system wide admin rights with one PW and there are only two accounts Admin and xadmin.
I’ll still check though.
The file goes into the print spooler then gets copied into 00Printed, HTBasic uses Printshop Pro 7 to create the file and sends it to the printer.
How do I check to see if HTBasic even sees the printer on the network?
Thanks
